How genetic testing works

At GeneDx, we are working toward a world where genetic conditions are identified quickly and accurately with extensive genetic testing.

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Work with a telehealth provider

Through our partnership with Genome Medical, you can virtually meet with a board-certified genetic counselor and start the testing process from the comfort of your home.

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Work with your doctor

Genetic testing can feel like a big topic to bring up with your doctor. Here are some tips to help you feel more confident and prepared for the conversation.

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How the genetic testing process works

1

Your doctor orders a test

Your doctor reviews your health history, discusses testing options, and orders the right test for you.

2

Your sample is collected

A blood sample, cheek swab, or other specimen is collected and sent to GeneDx for analysis.

3

Results are shared and discussed

Your doctor reviews the results with you and helps decide next steps, with guidance from genetic experts.

Types of genetic test results

Your genetic test results will fall into one of four categories, each offering different types of information about your health. Understanding what each category means can help you and your provider decide on next steps.

Positive or diagnostic

Means a gene change has been identified that is known to cause your/your child's symptoms or a specific genetic disorder.

Negative

Means there were no gene changes identified at the time of testing that explain a health condition, based on current knowledge. In this case, a provider may order follow-up testing.

Variant of uncertain significance (VUS)

Means a gene change was identified, but based on the available scientific evidence, it is not clear whether this is related to a health condition. In this case, a provider might suggest additional evaluations or a future reanalysis of genetic information.

Unexpected

Rarely, genetic testing may reveal that an individual is at risk for health concerns that are not related to the reason for testing but may have implications for medical management. This includes the American College of Medical Genetics and Genomics (ACMG) secondary findings, which will be included in your exome and genome testing report unless you opt out of receiving these on your consent form. Learn more in our patient guide.

Patient counseling support

A genetic counselor is a healthcare professional who can help you better understand the genetic testing process and what your testing reveals once your results are available. They can also offer resources and support.

GeneDx offers comprehensive pre-test education and post-test genetic counseling. Post-test genetic counseling requires a referral from your healthcare provider.

Pre-test support includes:
  • An educational overview video on exome and genome testing.
  • The option to speak to a licensed genetic counselor to answer questions about testing.
Post-test support includes:
  • Comprehensive post-test genetic counseling discussion to better understand your results and potential next steps*.
  • Support and guidance, including connecting you with support groups for ongoing assistance.

If you have a question, please contact us at Support@GeneDx.com or 888-729-1206

Helpful resources

Financial Assistance Program

Our Financial Assistance Program helps reduce the potential out-of-pocket costs associated with testing for qualifying families.

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Epilepsy Partnership Program

Our Epilepsy Partnership Program provides access to testing if your child has epilepsy and meets the eligibility criteria.

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Billing & insurance

We know medical billing can feel complicated. That’s why GeneDx takes extra steps to simplify it for you.

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Patient support

Trusted, expert support at every step. We’re here to help.

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Science that serves people

We’re scientists, but we’re also parents, siblings, and caregivers who understand how powerful an answer can be.